About Us

Based in the Pottery Village of Sandyford, Stoke-on-Trent, we strive to provide an efficient and hassle-free fulfilment service to businesses across the UK and beyond. From sourcing blank products for new designers, to dispatching with retail and trade orders, we cover a range of logistical services. At HFC we understand how stressful it can be to try and juggle all sections of order fulfillment – so why not let us help you to lighten the load!

Our Aim: To provide a systematic and meticulous fulfillment service to improve efficiency & help your business grow


We take the utmost care in handling/packing products and making sure that shipments arrive to the customer in perfect condition – no matter the size or weight. We are happy to provide fulfillment services whatever the business/product, but we specialise in ceramics due to our history in ‘The Potteries’ and extensive knowledge in this area.

We understand that every company is unique, and therefore requires different services when it come to logistics. We can dispatch items both nationally and internationally, whether it’s a smaller online order or a palletised shipment. In our opinion, the customer should have as much or as little input as they wish – this is why we offer end-to-end management or a more bespoke service. A full list of these can be found in our ‘Services’ tab.